FAQS

Frequently Asked Questions

Yes, before any other procedure is carried out, your pet must be fitted with a microchip so it can be identified.

Yes, animals travelling throughout Europe should have an EU pet passport, this can be obtained from your vet at the time of microchipping or vaccination.

After your pet has been microchipped it must be vaccinated against rabies, this is a requirement with no exemptions. Even if your pet was vaccinated prior to microchipping this must be done again. there is a minimum waiting period of 21 days before entry into the UK.

Before entering the UK all dogs must be treated for tapeworm, this must be administered by a vet no less than 24 hours and no more than 120 hours (1-5 days) before its scheduled arrival in the UK. Please Note: There is no mandatory requirement for tick treatment, however we would advise that this simple process is carried out and can offer this service for you. 

If your dates should change for any reason, get in touch with us and we will be able to assist with rescheduling.

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If you have a question that is not answered here, please get in touch!  

Client Testimonials

We will definitely recommend you to anyone who asks. Thank you again for making it all very smooth and painless

Vicky H.

Luna and Clay have settled in well after their journey. Thank you so much, it was all very much appreciated.

Kerry E.

Thank you for looking after Deuce and transporting him to the UK.

Helen El-M.

If you are alright with it then Lorna and I would like to recommend your companyon the Toulouse English speaking group/forum on Facebook. Thanks for everything, great job.

Andy R.

Just wanted to say thanks very much to you and Annie for the safe delivery of our cat Zelia to Bristol. It is a great service and we were very pleased with the way it all went. So thanks again

Simon P.

John, I was very happy to hear both cats arrived safely yesterday, thanks again for your patience and support.

Torsten B.

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